Resolved

We have caught up on the backlog and our analytics systems are all back to normal.

We are sorry for any inconvenience caused.

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Our analytics servers are back, we are currently catching up on the backlog.

We should be back to normal within about 10 minutes.

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Ongoing

There is currently an outage with one of our Analytics systems, caused by a currently unknown server issue. This issue is being investigated by the on-premise data-center team.

Certain graphs & reports are currently unavailable.

This does not affect any calls.

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Began at:

Affected components
  • Web Control Panel
  • Customer Portal