Temporary Reduction in Technical Support Capacity
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Dear Customers,
Please be advised that from 3:00 PM BST today until 11:00 AM BST tomorrow, our technical support team will be operating with temporarily reduced capacity.
During this period, response times for general support requests may be longer than usual. We will continue to process and address tickets as efficiently as possible with the available resources.
For incidents classified as Priority 0 (P0) and Priority 1 (P1), emergency technical support coverage will remain available and such matters will continue to receive immediate attention.
We appreciate your understanding and patience during this temporary period and apologize for any inconvenience this may cause.
Kind regards, Team ConnexCS
- Support
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