Customer Portal login issue
We've now resolved the incident. Thanks for your patience.
We have stabilised the databases and are currently working on bringing up all dependant services, there will be a backlog in CDR's and information appearing in logging. We will keep you updated.
We are experiencing issues with our database servers, there will be delays in processing CDR's, however the calls will still continue to flow & there won't be any data loss.
Regards ConnexCS Team
The problem has now been resolved, if you have any further problems, please contact us.
Sorry we are experiencing some issues with few of our servers causing login issues on customer portal.
- Database Servers
- CDR Processing
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