CDR Database Service Issue Under Investigation

Resolved
Resolved

The issue affecting our CDR database server has now been resolved, and services are operating normally again.

No CDR data was lost during this incident.

We apologize for the inconvenience caused and appreciate your patience and understanding during the investigation and resolution process.

If you continue to experience any issues, please contact us via chat and our team will be happy to assist you.

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Updated

We have identified the issue affecting our CDR database server and our team is currently working on resolving it.

We apologize for the inconvenience caused and appreciate your patience. Further updates will be shared soon.

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Ongoing

We are currently experiencing issues with our CDR database server, which may impact CDR availability and related services.

We are actively investigating the issue with high priority. We apologize for the inconvenience caused and appreciate your patience while we work towards a resolution.

Further updates will be shared soon.

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Began at:

Affected components
  • CDR Processing