Temporary Reduction in Technical Support Availability from April 14th to April 23rd, 2024

10 days, 8 hours, and 56 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Dear Valued Customers,

This is to inform you of a temporary reduction in technical support availability from April 14th to April 23rd, 2024. Our technical support team will be participating in our Annual Strategic Training Program designed to enhance their skills and knowledge base.

What to Expect During This Period:

Limited Availability: Technical support will be available with a reduced capacity during this timeframe. We will prioritize addressing critical and operational issues to minimize disruption to your business operations.

Potential Delays: You may experience some delays in response times for non-critical inquiries submitted through email or our customer support portal. We appreciate your patience and understanding as our team undergoes this vital training.

We apologize for any inconvenience this may cause and remain committed to providing you with the highest level of service. Should you require immediate assistance during this period for critical or operational issues, please do not hesitate to contact us through our usual channels.

We look forward to resuming full technical support availability on April 24th, 2024 and continuing to exceed your expectations.

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Began at:

Affected components
  • Support