Resolved
Resolved

Sanity script have came back positive (Correct Result), the system reports should now reflect the correct data for yesterday. We are sorry for any inconvenience caused.

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Ongoing

We had a number of reports about breakout reports and spend not reflected for yesterdays traffic. Upon investigation we have found this to be true and isolated the incident to an aggregation script running out of memory.

We have reduced the query scope and re-ran it to fill the report data. Memory allowance has also been increased.

We are now re-running our sanity and error checking script again to correct and user introduced errors in our correction operation.

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Began at:

Affected components
  • Database Servers
  • CDR Processing