Resolved

We have caught up on the backlog of CDR records to be processed, we have also ordered additional equipment to help mitigate the delay in processing CDR records in the future. We will be provisioning this over the next few days.

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Ongoing

We are sorry to inform you that we have a backlog in processing CDR records. No data is lost and we will be doing everything that we can to speed this process up.

We will update you when we have more information.

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Began at:

Affected components
  • CDR Processing