Resolved

This problem is now confirmed as resolved.

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Updated

We have observed connectivity to the region that was previously erroring.

We will continue to monitor before closing this ticket.

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Ongoing

We are sorry to inform you that there is a data center wide outage in NYC DC4.

Single server customers who have deployed to this zone only will be affected.

Internal redundancies mean that the majority of our platform has remained stable through this outage.

We are escalating this issue with our providers now.

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Began at:

Affected components
  • SIP Servers