CDR Delays
We've now resolved the incident. Thanks for your patience.
Summaries Generation is complete, we will leave this incident open for another 24 hours to be sure that we don't get a recurrence of the problem.
We have caught up on our CDR backlog, we are currently running daily summaries which were delayed.
We are continuing to process the CDR backlog, we will update you when we have further information.
We are sorry to inform you that we have a larger than average delay in our CDR processing. This may delay balance updates, customers may over spend and graphs will show adjustments after calls have been made.
We are sorry for the inconvenience and are working towards a longer term fix for these recurrent issues.
- CDR Processing
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