Resolved

All the CDR records have caught up and customers balances have now been corrected.

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Current ETA is less than 1 hour, sorry that our estimates keep changing, daily traffic is slowing down our catch up speed. We are aiming for 11:30am UTC to be finished.

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We are still processing our CDR queue, a new estimate is that we will have this cleared by 10:15am UTC.

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We have been informed that some account balances are reporting incorrectly. This will be corrected once we have cleared our CDR queue.

We are expecting to clear this backlog by 9:00am UTC.

We are sorry for any inconvenience caused.

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Ongoing

We have a delay in CDR processing, we are catching up on this now.

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Began at:

Affected components
  • CDR Processing