Resolved

This issue has been resolved, we are sorry for the inconvenienced caused.

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This will affect SIP and RTP servers so we recommend anyone using the NYC media zone to redirect their traffic away to another zone. Thank you for your co-operation.

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Ongoing

Sorry but the servers in our NYC datacentre are being affected by a provider failure. We are told they are working on it and we hope to be back up to full service as soon as possible. We apologise for any inconvenience caused.

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Began at:

Affected components
  • SIP Servers