Primary Database Mantinence

The upgrade was smooth and is now complete.

If you think that you have noticed anything that is not working quite right, please don't hesitate to contact us.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We are writing to inform you about an upcoming planned maintenance activity that will impact our primary database servers. This maintenance is essential for ensuring the optimal performance and reliability of our services.

During this maintenance window, our team will be conducting necessary updates and improvements to our primary database servers. While we anticipate only a brief downtime of around 10 minutes, we have scheduled a window of 4 hours to accommodate any unforeseen circumstances or additional tasks that may arise.

Please be advised that the impact of this maintenance will include the loss of function of the control panel and customer portal. However, calls will not be affected.

To minimize disruption, we kindly advise you to make any necessary changes or updates to your account or services before the scheduled maintenance period begins. This will help ensure that your customers continue without interruption during the maintenance window.

We understand the importance of our services to your operations and assure you that every effort will be made to minimize any disruption. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us.